re: meta, inherent power imbalance associated with technology
This power imbalance used to exist with the written word. There was a scribal class who worked for the king / oligarchs / church and no one else could read and write. I see the programmers of today as a sort of modern-day scribal class.
But in the past, we did eventually reach mass literacy. It didn't mean that everyone became a linguist or studied calligraphy, but it did change the world dramatically. A lot of stuff had to change for that to happen. There was a sort of "meeting in the middle:"
On one hand, the written languages were dramatically simplified so they were easier to teach, easier & cheaper writing tools were developed,.
On the other hand, a lot of effort was put into education so young people would be trained enough to achieve a passable/legible fluency.
I don't know if the same thing can exactly happen with software, considering how much more complex computers are compared to written language, but I believe that something similar *can* happen, and just like with the history of mass literacy, it's going to require work on both sides: both education and simplification.
And like you mentioned, a good architecture for trust/transparency is going to help a ton when trying to apply this idea to computers and software.
re: meta, inherent power imbalance associated with technology
@forestjohnson I'm not sure I'd agree that we've ever actually reached that point with literacy either. Two things that immediately come to mind:
- Your writing implements are going to be manufactured by someone else, and very few people know how to manufacture writing implements that are equivalently practical/durable. And that practicality matters, because...
- Just because "everybody is literate" it doesn't mean that everybody is *equally* literate. Even if you ignore the practical factors like writing implement quality, in today's society there are *vast* differences between eg. people's ability to convincingly argue, their access to publishing, and so on.
I would say that there absolutely is still a significant power imbalance on matters of writing and literacy; the baseline is just high enough that it's less obvious.