A/B testing is kinda a good representation of the lack of trust and consent in modern tech
it's basically gaslighting your users because either you don't trust them to know what they want, or because you want something that's counter to their needs
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@clarfonthey This reminds me of the widespread adage that "users lie, so asking them what they need will not get you useful answers".
The people repeating this line invariably have never considered that maybe they're just asking it wrong. Which they are, because they usually ask "what would you do" (ie. a technical question) and not "what frustrates you" (ie. a needs question).
@joepie91 100%