grumbling about tech complaints
My least favourite kind of tech complaint to deal with, is the one where someone goes "I want to do X using tool Y", and Y is not designed to do that
And then you try to figure out why they want to do X specifically using tool Y, because maybe the other tools they've tried are just too hard, or they have some wrong assumption or something, or they have a really niche requirement, and you have to make sure that your recommendations fit someone's needs, right?
But no, it turns out that they really just *want* to use tool Y specifically because they've started treating it as the tool for everything, and there *is* no underlying need or concern to address
And then they insistently blame tool Y for not meeting that expectation even though it never promised to do anything of the sort
re: grumbling about tech complaints
These cases are thankfully rare (usually there *is* a hidden reason), but it doesn't help for my mood that the people doing this usually are those with privilege and entitlement who expect everything to be tailored exactly to their needs, and they are rather hostile towards anyone questioning it
