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How UX apathy leads to corporate capture 

@lethargilistic@kolektiva.social "Capture" here refers to the capture of an *ecosystem*, not of individual users, it's a collective issue. And there's a huge difference between "being willing to try something new" and "being willing to put up with unnecessarily obtuse systems because nerds only build for themselves". I expect the former from people but absolutely not the latter, it has to come from both sides.

(And obviously actively harmful UI design choices are excluded from this. I'm talking about "UX" in the original sense, ie. improving the overall experience of the end user, and that includes not causing them harm.)

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