@ariadne@treehouse.systems @zkat @matrix
Yeah, I have been burned by this.. Operating a matrix server is a lot of work and it my case it did ultimately come down to dealing with / cleaning up after abuse of the system.
We had some people on our server who know a lot about how matrix works and without them it probably would have had to have been completely reset. In fact I believe the server was re-created at least once early in its history before I got involved. I spent last weekend watching paint dry on database dump / restore & then messing it up and having to do it again.
But despite all of that I still like matrix, and we have lots of folks on our server who get to participate and don't have to fix the server or deal with the "bad communities" problem themselves. I'm hoping that over time it will improve. A little usability improvement / improved functionality on the matrix admin tools would go a long way I think.