“blakewatson.com - Neglecting the scrollbar: a costly trend in UI design”
https://blakewatson.com/journal/neglecting-the-scrollbar-a-costly-trend-in-ui-design/
IMO, what's happened to the scrollbar over the years is evidence that the software industry is deeply unserious about UX and in fact makes all of it money through oligopoly market manipulation.
If UX and software quality mattered at all—had even the slightest effect on business outcomes—a widget as singularly productive as the scrollbar wouldn’t have been degraded to the extent it has
@baldur Worth noting that when companies talk about "UX", they generally mean something very different from you and I. I've found that many of them define "UX" as basically "conversion rate" and nothing else, certainly nothing to do with accessibility or doing what the user expects...
@joepie91 @baldur this… makes a lot of sense when you look at, say, adobe consistently claiming to have deep insights into ux despite the abysmal ux they put out into the world