It baffles me how the local hardware always manages to not have the thing I need. Absolutely terrible stock management.

Like, how do you run a hardware store in a middle-class neighbourhood, in the middle of summer, and *not* carry some sort of airco-safe cleaning agent?

And it's not like I won't be able to find it elsewhere, it's not a *problem*. I just don't understand how they get things like this so consistently wrong, because I bet they're leaving a lot of money on the table.