@zens@merveilles.town I've heard this take a lot too, that usability is inherently exploitative in some way. That ez to use software is necessarily going to be serving a purpose other than offering utility to the user.

IMO its one of those things that is obviously not true, but might as well be true in the world that we live in.

I think its more accurate to say that software development is difficult and expensive, but some people manage to do it as a hobby or for the public good. HOWEVER, software development *including usability testing* is at least 10X MORE expensive, and practically no one has ever managed to come up with the scratch to do it outside of a commercial context. So all the effort tends to go into making it intuitive to buy loot boxes