I have a few core beliefs that many folks find a bit jarring and confusing during conversations. I post this list not for comment but context
1. it’s the designer’s fault, never the user’s fault
2. there’s no such thing as “newbies” or “dummies”. There’s a variety of people with different motives, backgrounds and experiences. The belief in this simplistic dichotomy of “smart” vs “dumb” creates dysfunctional heirarchies and toxic power dynamics.
3. developers, and power users deserve good UI *too*. we shouldn’t measure expertise on the basis of the amount of suffering we are willing to endure.
@zens I think this is such a problem because most of the tools developers and power users use was developed in a commercial context and the bosses would only allow work to continue until the tool was able to perform its function, no more than that. So all of these things never had UIs made for them.
I feel like this is the great struggle of our time. I really believe if we got some of these critical missing UIs built, started unwinding this paradigm, the world could start to change pretty quickly
